faq

Frequently Asked Questions (FAQ)

Welcome to Rex Light's FAQ section! Here, we address some of the most common questions our customers ask about our automotive lighting products and services. If your question isn’t answered here, please don’t hesitate to call us at 610-557-9227 or email support@rexlightpro.com. We’re here to help!

We offer a wide range of automotive lighting products including LED headlights, tail lights, fog lights, light bars, and interior lighting solutions suitable for a variety of vehicle makes and models.

You can search our product listings by vehicle make, model, and year on our website. If you need further assistance, our customer service team is available to help you find the perfect lighting solution for your vehicle.

Once your order is shipped, we will send you a tracking number via email. You can use this number to check the status of your delivery on our website or directly on the courier’s website.

Most of our products come with installation instructions. You can also find installation guides and videos on our website. If you require additional help, our technical support team is available to assist you via phone or email.

Please contact our technical support team. We will help you troubleshoot the issue and provide a solution. If necessary, we can also process a warranty claim or arrange for a replacement.

We accept returns within 30 days of purchase for most products in new, unused condition. Some restrictions may apply, so please refer to our return policy on our website for full details.

To initiate a return or exchange, please visit our returns center on our website where you can submit your request. You will need your order number and email address associated with the order.

Yes, all our products come with a minimum one-year warranty covering defects in materials and workmanship. Details and duration of the warranty vary by product, so please check the warranty terms listed on the product page.

The warranty covers any defects in material or workmanship under normal use during the warranty period. It does not cover damages caused by improper installation, accidents, misuse, or normal wear and tear.

Our address:

REX LIGHT INC
448 SCHOOLHOUSE RD
MONROE TWP,
NJ 08831

(610) 557 9227

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